Refund policy

Return & Refund Policy

Effective Date: May.18th 2026

Thank you for shopping at Kolts Klothing. Because of the nature of our products, all sales are considered final. We do not accept returns, process exchanges, or issue refunds once an order has been completed and shipped.

Please review the following details carefully before placing your order.

1. All Sales are Final

All purchases made on Kolts Klothing are final sale. Once your order is processed, it cannot be canceled, returned, or exchanged for any reason.

2. Exceptions & Damaged Items

While we do not offer returns or exchanges, we stand by the quality of our products. If you receive an item that is defective or damaged during transit, please contact us immediately at koltstees@gmail.com within [ 24 hours ] of delivery.

To help us resolve this, please include your Order Number and clear photos of the damage/defect.
Valid claims will be reviewed on a case-by-case basis and may be resolved via a replacement or store credit, entirely at the discretion of Kolts Klothing.

3. Lost or Stolen Packages

Kolts Klothing is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure your shipping address is correct before finalizing your order.

4. Incorrect Orders

If you received an incorrect item by mistake, please reach out to us at koltstees@gmail.com within [ 24 hours] of delivery.

Valid claims will be reviewed on a case-by-case basis and may be resolved via a replacement or store credit, entirely at the discretion of Kolts Klothing.

5. Contact Us

If you have any questions about our products or these terms before making a purchase, please contact our team at koltstees@gmail.com or visit our contact page https://koltsklothing.com/pages/contact.